Quickstart
Sign up, connect your catalog, choose a character, preview on a hidden page, then publish.
- No theme edit required.
- Preview privately before you publish.
- Works on your existing product pages.
Docs
Merchant-facing Saytu docs.
A real knowledge base for Shopify merchants replacing the old UAT-style internal documentation.
Catalog connection
Saytu crawls products, FAQ pages, sizing charts, shipping policies, preorder copy, and authenticity policies.
Character setup
Choose Aki, upload a custom .vrm on Pro or Studio, or commission a bespoke Live2D character on Studio.
PDP embed
Enable Saytu on product pages first. Add homepage and cart recovery after the PDP flow is verified.
Order lookup
Document required Shopify permissions, privacy guardrails, and how customer identity is verified before exposing order status.
Integrations
Studio docs should cover Discord bridge, Klaviyo capture, Gorgias handoff, A/B testing, analytics, and API reference.
Troubleshooting
Include Live2D loading, mobile audio permission, catalog sync, language detection, and billing limit issues.
Security and PDPA
Explain retention, deletion, model-training policy, data residency, access controls, and merchant export requests.